The concept of hotels developed in the Britain towards the mid eighteenth century. Today, it has developed into our present knowledge of hotels. Considering London, we know that almost all star hotels are situated in central London. Five star and 4 star hotels have an exquisite management system, which organizes the booking as well as the overall maintenance. A lot of money has been invested in this sector to gather the potential profits, which has been enormous in most cases. Also, they have put in place the best facilities for the customers. It is primary concern of any franchise to keep in mind the satisfaction of their guests, who wouldn’t feel at a later stage that the experience wasn’t worth the expenditure. A special task force is present to note down the negligence caused to the guests and also the staff on duty. It is quite a challenge to meet up with the high expectation of the guest, but they do all within their reach to please the guests. They hold the guests and their name at high esteem and would not let anything happen to blot their reputation.
Star hotels in London are generally of five and 4 star hotels. Five star hotels are usually important business centres. This is because they provide good security to the visitors, which is hugely required by celebrities and business people. Moreover, they provide the tourists with some unique and extravagant services such as exotic spas and multi cuisine restaurants. On the other hand 4 star hotels are generally located in the middle of the city. They provide a very good, calm and peaceful ambience to the visitors. These hotels also include swimming pools and spas, which provide great relief to the tourists who are there to make the most out of their vacation.